Thursday, November 22, 2012

Sandeep Banerjee, Managing Director & CEO, Edenred India

.....Q. The youth today wants the best. What are the challenges you see for organisations here?
A. According to a UNICEF 2011 report, India is one of the youngest nations in terms of demographics. With globalisation and MNC entrants in India, youngsters are becoming global citizens. Today’s youth values communication, job enrichment, career and succession planning, over increase in compensation. Firms too realise hikes can be easily replaced by competitors and intangible benefits is the differentiating factor.

Q. What do you expect from HR?
A. I expect the basics with reference to HR operations, as routine elements of the HR function needs to be ensured. HR needs to start contributing more meaningfully to sense people issues proactively. The key points here are feeling the pain, emotionally connecting, getting to the root of discordant behaviours, aligning with the leadership team towards finding enduring solutions and effectively executing for enduring business impact and organisational and cultural transformation.

Q. How can the HR needs be best communicated to the CEO?
A. There is no substitute to in person conversations with facts and data. Trust and transparency between the duo, along with the rest of the leadership team, is the main determinant of free and fair communication, thus leading to quicker response times. Read more..



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